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Support signal

Support is ready 24/6, every day except Friday and Sunday, with a WhatsApp tap that reaches Crexal in seconds

PayPal, crypto, Visa paths stay visible inside each reply.

Availability

24/6

Excluding Friday and Sunday

abstract wave

Availability pulse

Constant crests, calm support windows

Crexal answers WhatsApp first, with phone and email fallbacks, aligning around Monday through Thursday and Saturdays for instant diagnostics, while Friday and Sunday remain refresh days with automatic message receipts.

WhatsApp-first response Phone and email monitoring

Monday - Thursday

24 hours

Available across firmware sales, repairs, troubleshooting

Saturday

24 hours

Global online coverage, WhatsApp stays live

Friday & Sunday

Closed

Automated acknowledgments keep you reassured

Pathline

Register, pay, and track repairs without a dashboard

Crexal keeps every step static yet clear. Share device details via WhatsApp, confirm expectations, and always see the payment path before Crexal begins diagnostics.

Fill the registration form sent through WhatsApp, describe firmware sales, computer repair, phone troubleshooting, or smart car programming needs, and attach logs or screenshots.

Approve the invoice that lists PayPal, cryptocurrency, and Visa, then reply with the chosen channel so the live engineer schedules the first check.

Receive repair tracking updates directly through WhatsApp, phone, or email without logging into any dashboard.

PayPal Visa Crypto
View onboarding steps

Point of calm

Registration steps are sent via WhatsApp, each response layered with proof points so payments stay transparent and confirmation is immediate.

No dashboards required, the static Crexal site becomes the single reference for every message thread and invoice.

Savings tip

Share firmware serial numbers early to expedite diagnostics.

Device boots

Slow boot, no login

Reboot > note code > screenshot > WhatsApp Crexal. Mention device model and any firmware versions so response stays accurate.

Response expectation

Dedicated engineer taps back within minutes.

Firmware load

Firmware flashing hiccup

Capture the error log, describe the flash method, mention target firmware, then WhatsApp Crexal for guided rerun or remote assistance.

Screenshots welcome

More context = calmer fixes.

Smart car programming

Smart car programming readiness

List ECU details, desired function, diagnostics codes, then send to WhatsApp so Crexal engineers confirm your kit and schedule remote session.

Tools

Only Crexal-approved interfaces go live.

Repair tracking

Repair tracking

Every step lands in WhatsApp and email, so screenshots, ETA, and invoices stay in one calm thread without logging anywhere else.

Need faster fix?

Tap the phone icon or WhatsApp again.

How do I register?

Reply to the WhatsApp welcome with your device details so Crexal confirms onboarding, payment path, and expected delivery without any dashboards.

What are the payment options?

Whenever a reply comes from Crexal the PayPal, Visa, and crypto options remain visible so you know exactly how to confirm.

What if troubleshooting stalls?

Screenshot the error, mention timezone, and WhatsApp Crexal for remote diagnostics without waiting in a queue.

Why closed Friday and Sunday?

Crexal reserves those days for system health reviews yet still receives messages that auto-acknowledge until Monday.

Still unsure? Tap WhatsApp now for a live reply.

Open WhatsApp conversation

Credibility rides every crest

Trustpilot praise, PayPal, Visa, and crypto-ready paths keep every repair and firmware sale grounded in proof.

Trustpilot reviews PayPal available Visa ready Crypto supported